Shipping policy

At SulisPret, we aim to deliver your order safely and on time.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery within Pakistan:

Karachi: 2–4 business days
Other Cities: 3–7 business days

Delivery times are estimates and may vary depending on courier operations or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Promotional offers such as free shipping may be available during selected campaigns.

Order Tracking

Once your order has been dispatched, you will receive tracking details through SMS, email, or WhatsApp (where available).

Delivery Delays

SulisPret is not responsible for delays caused by:

Weather conditions
Public holidays
Natural disasters
Courier service interruptions
Incorrect shipping information provided by the customer

Failed Deliveries

If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.